TerraMD is seeking a dedicated, compassionate, and highly organized individual with excellent English and Hindi proficiency to join our team as a Patient Care Coordinator and Administrative Assistant. The successful candidate will have a passion for both yoga and spirituality, and will be responsible for coordinating appointments between our practitioners and patients, as well as assisting in various clerical tasks. This is an excellent opportunity for someone looking to grow within a modern and kind work environment.
Responsibilities
- Coordinate appointments between practitioners and patients, ensuring timely and accurate scheduling.
- Provide exceptional customer service to patients via phone, email, and in-person interactions in both English and Hindi, addressing any concerns and answering questions about our services.
- Assist in the management of patient records, ensuring accuracy and confidentiality.
- Support the administrative team in various clerical tasks, such as filing, data entry, and document preparation.
- Maintain a clean and welcoming reception area for patients and visitors.
- Collaborate with the team to optimize patient care and streamline administrative processes.
- Attend and participate in regular team meetings and training sessions.
- Promote and exemplify the company's values, including compassion, empathy, and a dedication to wellness practices such as yoga and Ayurveda.
Must Have
- 12 years school or equivalent; higher education is a plus.
- Excellent communication and interpersonal skills.
- Fluent in both English and Hindi, with strong written and verbal communication abilities.
- Strong organizational and time-management skills.
- Familiarity with yoga and spirituality, with a genuine passion for holistic wellness.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations.
- Flexibility to work occasional evenings and weekends as needed.
Nice to have
- Yoga knowledge
- Ayurveda knowledge
- Experience in a medical setting
What's great in the job?
- Great team of smart people: Collaborate with a diverse group of talented professionals, including physicians, Ayurveda doctors, and yogis, who are passionate about integrative healthcare.
- Friendly and open culture: Immerse yourself in an atmosphere that encourages open communication, mutual support, and continuous learning.
- No rigid hierarchy: Experience a flatter organizational structure that eliminates unnecessary bureaucracy, promoting efficient decision-making and teamwork.
- Flexible working hours: Enjoy a healthy work-life balance with adaptable schedules, allowing you to manage your time and commitments effectively.
- Minimal administrative burden: Avoid the hassle of cumbersome enterprise processes and tools, focusing instead on meaningful tasks and projects.
- Real responsibilities and autonomy: Take ownership of your work and make a direct impact on our patients' lives and the success of the clinic.
- Diverse learning opportunities: Expand your knowledge across various aspects of integrative healthcare, including business aspects, as you grow within the company.
- Fast-evolving company: Embrace new challenges and opportunities in a dynamic and forward-thinking organization committed to the continuous improvement of patient care.
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
Free Yoga & Ayurveda
Immerse yourself in a yogic lifestyle surrounded by some of the finest teachers
Eat & Drink
Wonderful Ayurvedic food is being provided for all onsite employees.